Below we have collected frequently asked questions. Please click on the question and you will get the answers immediately.
How can I book a room?
For further information, please call 06/72/279-051. By filling in and sending the reservation form on the website or by referring to our offer via e-mail sent from your own mailbox to hotel@atriumharkany.hu, you will be contacted from 8:00 to 18:00. Valid reservations can only be accepted by e-mail.
What does the room rate usually include?
The prices on the website include accommodation (in the room type requested) with breakfast included. Our package offers can include breakfast and half board (breakfast + dinner). Prices include VAT.
MWhen can I occupy the room and when do I have to leave?
Rooms and suites can be booked from 14:00 on the day of arrival and must be vacated by 10:00 on the day of departure. If you wish to stay in our hotel after you have left the room, please inform our reception desk the day before.
Can I request a wake-up call?
Contact our reception and we will wake you up by phone at the requested time.
Do I need to pay a deposit for my booking?
No deposit is required for online bookings. The accommodation is payable on arrival. No deposit is required to book via the website. However, when booking through some of our partner platforms, a deposit may be required.
Can I bring a pet?
Our hotel does not accept pets.
From what time can I have breakfast or dinner?
Breakfast is served in the restaurant from 8:00 to 10:00 and dinner is served in the restaurant from 18:00 to 20:00.
Are meals on a menu or buffet system?
Breakfast is a buffet and dinner is a three-course menu.
Is there internet in the hotel?
Yes, there is. The hotel has wireless internet throughout the entire hotel, including the rooms.
How long can I cancel my booking free of charge?
Cancellation is free of charge up to 168 hours before arrival. Up to 72 hours, 50% of the reservation will be charged, in case of no show 100% of the reservation will be charged. Cancellation of accommodation by e-mail only.
When do I have to pay?
The accommodation is payable on arrival.
Can I pay by SZÉP card?
Yes. We accept K&H, MBH and OTP SZÉP cards. All our services can be charged from their accommodation and catering sub-accounts. Tourist tax cannot be paid by SZÉP card. The tax rate is 700 HUF/person/night in 2026.
What type of credit card does the hotel accept?
We accept MasterCard, MasterCard Electronic, Maestro, VISA and VISA Electron.
Do I have to pay tourist tax?
If you are over 18 years old, the tax rate is 700 HUF/person/night in 2026.
Where can I smoke in the hotel?
The hotel is non-smoking. Smoking is only allowed in the courtyard.
If you do not find the answer to your question, please contact us.!
